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How to say Please and Thank you

These not my original thoughts, I just rediscovered this in some notes from 2017, probably discovered somewhere on the Internet years before. But a few minutes Google searching didn’t uncover an origin, so I can’t give any source. I suspect this has been passed around for decades. Anyway it still resonates with me.


In addition to being flattering, the perfect please has to make you feel not only wanted, but also needed.

Thank you

You thank specifically for the thing. You say why you liked it — and you must thank promptly.

Update: Ah, crap, you click publish, continue searching around and find the source a few minutes later, its from the Financial Times early 2017, written by Lucy Kellaway.

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